Questions parents ask about online chess classes

Yes. The journey starts with the board itself and how each piece moves. Most of our youngest students start from zero.

A 30-minute online class on Microsoft Teams: a short, fun lesson with a coach and a quick check of your child's level. Afterwards we suggest the right batch and timing. There is no payment and no obligation. Book a free demo

Children can start from around 5 years old, once they can sit and focus for a short lesson. Our Explorer mode is designed for ages 5 to 12, and teens and adults have their own modes.

All our classes are live and online, on Microsoft Teams, so your child can learn from home anywhere in India or abroad. You only need a laptop or tablet and internet.

Live classes are taught in English, Telugu or Hindi. Chess terms like fork, pin and castling are taught in English, as they are used in every tournament, and explained in your child's language. Pick your language when you book the demo.

Playing and daily puzzles are free forever and the demo class is free. Live coaching is a monthly plan; you can see the current price on our fees page before you pay anything. See fees and plans

Yes. Parents get progress updates on WhatsApp in the language they choose, and a dashboard with lessons, puzzles, games, homework and attendance.

Yes. Each child needs their own plan. From the second child, live coaching is 10% off, applied automatically at checkout.

A laptop or tablet (a phone works, but the board is small), a stable internet connection and earphones with a mic.

Coaches follow our curriculum and a child-safety code. Parents set up the account, young children log in with a username and PIN instead of an email, and we only ask for the details we need to teach. Read the Child Safety Policy

Payments are processed securely by Razorpay; we never see your card details. Our refund and cancellation policy is published on this website. Read the refund policy

Live classes are taught in small batches of up to 10 children who are at a similar level and age.

Each batch has two fixed days and one fixed time every week. After the demo class we suggest a batch for your child's level, age and language, and you pick from the batch times that are open.

Each live class is 60 minutes. It follows the same plan every time: a short homework review, a new idea, puzzles solved together, a short game and a recap with homework. See how a class runs

Yes. Every lesson has 5 homework puzzles on the website and a small task, such as playing a game. The coach looks at the homework at the start of the next class.

For live classes, yes. The coach checks your child's level in the free demo and suggests a batch at that level. In the self-learning course on the website, levels open in order from Level 1.

Yes. Level 1 of the course is free with a free account. The Self-learning plan opens all the levels to follow at your child's own pace. Compare the plans

The course has 5 stages, 7 levels and 98 lessons, from how the pieces move to getting ready for rated tournaments. Every lesson has 10 practice puzzles and 5 homework puzzles. See the full curriculum

Yes. Every level ends with a test of 20 questions. The pass mark is 16 out of 20. A child who does not pass can try again after 24 hours, with a new set of questions. How level tests work

Yes. Passing a level test gives a certificate for that level, with its own number. Anyone can check a certificate on our website using that number, and it can be saved as a PDF.

Yes. Lessons on the website can be read in English, Hindi or Telugu, and our chess articles are published in all three languages. Read our chess articles

No. We send the Microsoft Teams link by email and WhatsApp, and it opens in the browser.

The website works in the browser on a phone, tablet or laptop. For live classes a laptop or tablet is better, because the chess board is bigger.

Yes. The demo class is free and you do not need to give any payment details to book it. Book a free demo

Tell us within 2 days of your first payment and we refund that first payment in full. This applies to both live coaching and the self-learning plan, once for each student. Read the refund policy

No. Plans are paid in advance for the period you choose and do not renew by themselves. If you do not pay for the next period, the plan simply ends. We remind you before it ends. See monthly and yearly plan rules

A missed class counts as attended and is not refunded or made up. We share the homework, and the class recording where there is one, and the coach reviews the homework at the next class. See missed class rules

The class is moved to another time or credited to your next period. You never lose a class that we cancel.

Yes. Live coaching students can pause their plan for up to 1 month in every 6 months, with at least 7 days' notice. The paused time is added to the end of your plan, and we keep your child's place in the batch where possible. See how pausing works

Yes. Each child needs their own plan. From the second child, live coaching is 10% off. It is applied automatically at checkout: choose the child on the Plans page and you will see the lower price.

Payments are processed securely by Razorpay. We never see your card details. A receipt is emailed for every payment.

Families in India see prices in rupees. Families anywhere else see prices in US dollars. The website picks this from the time zone set on your device, and the price is shown before you pay anything.

Email accounts@daizenchesschamps.com with the parent's registered mobile number, the student's name, the plan, the payment date and the reason. We reply within 48 hours and confirm the decision within 5 working days. Approved refunds go back to the way you paid, usually in 5 to 7 working days. See how to request a refund

Before a coach teaches our students we take a signed self-declaration, call two references, hold an interview and watch a demo class, and the coach signs our child-safety code of conduct. How we choose and check coaches

With the consent parents give at sign-up, classes may be recorded for student safety, quality checks and revision. Recordings are shared only with students of that batch, their parents and our staff, and are kept for 90 days unless needed longer to resolve a complaint.

No. Coaches talk to students in class, and through the website or official channels where a parent is included. Homework, feedback and schedule changes go to the parent or through the website.

Yes. Parents are welcome to stay nearby during class, and we encourage it for younger children.

Email hello@daizenchesschamps.com with the subject "Child safety", or message us on WhatsApp at +91 96183 99255. You do not need proof. If a child is in immediate danger, call the police (112) or the Child Helpline (1098) first. Read the Child Safety Policy

Yes. We run online chess tournaments. You register on the tournaments page, play live games round by round, and winners earn digital certificates. There are no cash prizes or gifts. See tournaments

Any entry fee is shown on the tournament's page before you register. For paid tournaments, the fee is refunded if you withdraw at least 48 hours before the start, and in full if we cancel the tournament.

That is the goal of the last level. Level 7 covers using the clock, tournament rules and analysing your own games. See Level 7

Yes. All classes are online, so children can join from any country.

Demo class times, and the times of batches that are open, are shown in the time zone of your own device, so you do not have to convert from India time.